Business Operations
Business operations agents keep the machine running: writing SOPs, watching inventory, matching invoices to purchase orders and coordinating work across teams. They work best on processes that exist but are tracked inconsistently.
Top use cases
Write SOPs from screen recordings
Process documentation
Record yourself doing a task once; the agent turns the transcript into a numbered standard operating procedure.
Get alerts before inventory runs low
Inventory
Watches stock levels against reorder points and posts an alert with a draft reorder quantity.
Get a weekly operations summary
Reporting
Compiles key numbers from your sheets and tools into a one-page Monday summary with notable changes.
Validate invoices against inventory and create POs
Purchasing
A workflow matches invoice data to inventory, creates purchase orders in the ERP and notifies purchasing.
Reconcile orders and draft invoices nightly
Order reconciliation
Each night an agent checks completed orders against the CRM, drafts invoices and logs deals to a sheet.
Run marketing ops with specialist sub-agents
Workflow orchestration
A lead agent reads the weekly plan and spins up specialist agents for social posting and performance review.
Run company operations from Discord through Hermes
Operations
A mid-sized company owner runs dozens of parallel tasks through a Hermes agent in Discord, with one channel per workstream (self-reported).
Business Operations FAQ
What operations work suits an agent?
Work with a clear pattern: documenting a process, checking stock against thresholds or reconciling orders.
Do I need documented processes first?
It helps, and the SOP writer use case exists to create that documentation.
Should agents place orders?
Have them draft purchase orders and require approval before anything is sent.