Customer Service

Collect feedback after every purchase

Sends a short survey after delivery and alerts you to low scores so you can respond quickly.

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Function
Customer Service
Responsibility
Feedback
Setup difficulty
Easy
Added
Oct 13, 2026

Tools

Main tool: Shopify official site ↗

›View prompt
7 days after fulfillment, send a 3-question Typeform: satisfaction 1-5, what could be better, may we follow up? If score ≤ 2, notify the support inbox with the response.

Replace [BRACKETS] with your details. {{double braces}} are fields your automation tool fills in.

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