Draft replies to every online review
Drafts a personal reply to each new review; negative ones get a calm response with an offer to talk.
Get new use cases weekly
Newsletter signup is open; emails are not sent yet.
- Function
- Customer Service
- Responsibility
- Reputation
- Setup difficulty
- Easy
- Added
- Oct 13, 2026
Tools
Main tool: ChatGPT official site ↗
›View prompt
Draft a reply to this review. Thank them by first name, mention something specific they said. If 3 stars or below: acknowledge, don't argue, invite them to contact [EMAIL]. Under 70 words. Review: {{review}}Replace [BRACKETS] with your details. {{double braces}} are fields your automation tool fills in.
More Customer Service use cases
Customer ServiceEasy
Triage support tickets
Ticket routing
Tags each new ticket by topic and urgency and routes it to the right person or queue.
ZE
Customer ServiceMedium
Answer FAQs with a website chatbot
Self-service support
Answers repeat questions from your own help articles and hands off to a person when it's unsure.
IN
Customer ServiceAdvanced
Check in with customers at risk of leaving
Retention
Spots customers whose usage or engagement dropped and drafts a personal check-in for the account owner.
HSN8CL